Q&A

 

 

 

Risksmart is a subsidiary of Honan, providing specialised end-to-end claims management services for local and international businesses and insurers.

The team is comprised of both qualified lawyers and highly experienced insurance specialists. We caught up with Risksmart to learn what inspires them and sets them apart as a team.

 

THE CRUX OF WHY THE TEAM EXISTS?

We take the stress and resource drain out of claims, allowing our clients to get back to business.

 

A QUOTE TO CAPTURE THE TEAM’S ETHOS

“I’m not afraid, To take a stand, Everybody, Come take my hand. We’ll walk this road together, through the storm. Whatever weather, cold or warm.” EMINEM

We are with our clients…all the way.

 

IF YOU WERE A SPORTS TEAM, WHAT WOULD YOU BE CALLED?

Risksmart Rattlesnakes. Tssss.

 

The Risksmart Team

 

GIVE A SHOUTOUT TO ONE CLIENT / CUSTOMER YOUR TEAM IS PARTICULARLY INSPIRED BY RIGHT NOW, AND WHY?

It’s hard to pick just one client as so many have inspired us with remarkable resilience during the pandemic, but if we have to select one…. we are always impressed by the innovation of ALDI Stores. We’re particularly inspired by their ongoing commitment to sustainability and environmental impact. It’s a critical issue and they are leading the way.

 

REFLECTING ON THE YEAR TO DATE, HIT US WITH YOUR TEAM’S TOP 3 HEADLINES

  • We launched our new website and re-brand!
  • Helping our clients change their risk management practices to stay resilient during COVID-19
  • Learning that we can stay productive and connected while we are apart

 

HONAN’S ‘WITH YOU ALL THE WAY’ BRAND PROMISE IS ONE WE’RE PROUD TO HONOUR IN BOTH OUR DEALINGS WITH CLIENTS, BUT INTERNALLY ACROSS THE BUSINESS TOO. WHAT DOES ‘WITH YOU ALL THE WAY’ LOOK LIKE WITHIN YOUR TEAM? HOW DO YOU SUPPORT EACH OTHER THROUGH CHALLENGES AND WINS ALIKE?

The team banter is excellent! We share tips and views on claims strategy and celebrate each other’s wins – often combined with discussions about the best place to get dumplings and speculating about the weather for the weekend.

 

IF YOU COULD PICK ONE BRILLIANT PERSON – DEAD OR ALIVE – TO JOIN YOUR TEAM, WHO WOULD IT BE AND WHY?

Robin Williams. Brilliance, wit and humour.

Because

“No matter what people tell you, words and ideas can change the world” – Robin Williams.

 

LOOKING AHEAD, WHAT IS YOUR TEAM MOST LOOKING FORWARD TO OVER THE NEXT 6-12 MONTHS?

Working with new clients, getting back into the office, and eventually seeing our clients face-to-face without a computer screen in the way! We will also be watching the outcome of the AFCA BI test case. We might have to start up a sports team too – who can let a name like Risksmart Rattlesnakes go to waste?

 

 

 

Whether you’re a business or an insurer, please reach out to the Risksmart team at any time

 

 

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