Insurance Updates
If your property has been affected by flood or storms, be sure to contact your broker. If it is safe to do so, here are some actions to help you secure the property and limit further damage*.


ARRANGE AN EMERGENCY MAKE-SAFE – contact a contractor to undertake an ‘emergency make-safe’. This involves temporary repairs to ensure the property is watertight and to minimise/prevent further damage. If you’re unsure who to call, try the SES for emergency assistance.


IF WATER HAS ENTERED THE PROPERTY do not switch on the electricity until an electrician has undertaken checks.


AVOID BLACK WATER – this is unsafe, contaminated water and must be left to experts.


DRY OUT WET AREAS – contact a restoration expert to extract water and commence the drying process (i.e. removal of wet carpets and installation of blowers, dehumidifiers).


PREPARE AN ITEMISED LIST of damage and take photographs to support your claims process.


DISPOSE OF SPOILT AND DESTROYED ITEMS – again, it’s important to take photographs.


KEEP ANY ITEMS THAT CAN BE REPAIRED. If in doubt, speak to your broker.


OBTAIN QUOTES to repair damaged items, which will help in the claims process too.



*Please note, this list is not exhaustive. This information is general in nature and does not take your
personal circumstances into account.

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