ACTIONS TO LIMIT FURTHER DAMAGE

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ARRANGE AN EMERGENCY MAKE-SAFE – contact a contractor to undertake an ‘emergency make-safe’. This involves temporary repairs to ensure the property is watertight and to minimise/prevent further damage. If you’re unsure who to call, try the SES for emergency assistance.

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‍IF WATER HAS ENTERED THE PROPERTY do not switch on the electricity until an electrician has undertaken checks.

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‍AVOID BLACK WATER – this is unsafe, contaminated water and must be left to experts.

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‍DRY OUT WET AREAS – contact a restoration expert to extract water and commence the drying process (i.e., removal of wet carpets and installation of blowers, dehumidifiers etc.).

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‍PREPARE AN ITEMISED LIST of damage and take photographs to support your claims process.

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‍DISPOSE OF SPOILT AND DESTROYED ITEMS – again, it’s important to take photographs.

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‍KEEP ANY ITEMS THAT CAN BE REPAIRED. If in doubt, speak to your broker.

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‍OBTAIN QUOTES to repair damaged items, which will help in the claims process too.*Please note, this list is not exhaustive. This information is general in nature and does not take your personal circumstances into account.

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EMERGENCY REPAIRS

If your property requires emergency repairs to prevent further damage/loss, we recommend you take steps to do so. You may also contact the following approved panel assessors and repairers if you require assistance or guidance:

JOHNS LYNG GROUP

‍Emergency contact Ph: 1300 73 6000 (24 hours

)Email: reception@johnslyng.com.au

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‍BAY BUILDING GROUP

‍Emergency contact Ph: 1300 766 216 (24 hours)

QLD: qld@baybuilding.com.au

‍NSW: nsw@baybuilding.com.au

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‍ADVANCED BUILDINGS

‍Emergency contact Ph: 1300 878 687 (24 hours)

QLD: officeqld@advancedbuildings.com.au

‍NSW: operationsnsw@advancedbuildings.com.au

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‍With more extreme weather expected, please continue to follow the advice of your local authorities and stay safe.